It’s time to reach your full potential.
Pick and choose from a range of tailored courses across three expert-led programmes below.
Take a look at the video below to see what our delegates have to say about their experience with the Edifyworld English Masterclass programmes.


Programme 1

Workplace English Essentials
Intermediate Level.

A series of seven masterclasses designed to build learners’ confidence and practical skills in everyday workplace communication.
Duration:
7 weeks / 42 Guided Learning Hour

Assocaited Costs:
Individual Master Class
$100 => $60/learner

Complete 7-Week Programme
$600 => $360 
Programme Overview:
  • Master Class 1: Professional Introductions & Workplace Conversations
  • Master Class 2: Customer Service & Telephone Essentials
  • Master Class 3: Simple Presentations & Team Updates
  • Master Class 4: Teamwork & Collaborative Planning
  • Master Class 5: Handling Problems & Complaints
  • Master Class 6: Workplace Safety & Incident Reporting
  • Master Class 7: Workplace Emails & Daily Written Communication
 
Key benefits after completion:
  • Communicate confidently with colleagues, customers, and visitors.
  • Handle telephone conversations using professional language.
  • Deliver short workplace presentations and team updates.
  • Collaborate effectively during meetings and daily operations.
  • Respond professionally to customer enquiries and complaints.
  • Follow workplace safety procedures and report incidents clearly.
  • Write clear and professional workplace emails and daily reports.
  • Improve confidence in speaking English in real workplace situations.

Programme 2

Advanced Level.

A series of seven masterclasses designed to build learners’ confidence in the international business environment.
Duration:
7 weeks / 42 Guided Learning Hour

Assocaited Costs:
Individual Master Class
$100 => $60/learner

Complete 7-Week Programme
$600 => $360 
Programme Overview:
  • Master Class 1: Professional Networking & Executive Communication
  • Master Class 2: Advanced Business Writing & Correspondence
  • Master Class 3: Presentation, Storytelling & Public Speaking
  • Master Class 4: Negotiation & Stakeholder Management
  • Master Class 5: Conflict Resolution & Diplomacy
  • Master Class 6: Project Management & Risk Communication
  • Master Class 7: Leadership Communication & Documentation
 
Key benefits after completion:
  • Build strong professional relationships through effective networking.
  • Write persuasive business proposals, reports, and professional correspondence.
  • Deliver engaging presentations with confidence and credibility.
  • Negotiate successfully with clients, partners, and stakeholders.
  • Manage challenging workplace conversations using diplomatic communication.
  • Present project updates and communicate risks with clarity.
  • Produce professional reports and leadership documentation.
  • Demonstrate executive-level communication in international business settings.
 
 

Programme 3

Advanced Level.
A Design Thinking Supportive Capacity Building

Designed to build learners’ confidence in using the design thinking process to solve complex company problems.
Duration:
7 weeks / 42 Guided Learning Hour

Assocaited Costs:
Full Programme
$1000 => $600/learner


Capacity Building Programme
(Workshops and supported and mentored implementation):
1. Workshop 1:
Introduction to Design Thinking and hands-on experience of the five stages whilst solving a real problem

Week 1: Implementing Stage 1, Empathize, with your team and users  
Week 2: Implementing Stage 2, Define, with your team
Week 3: Implementing Stage 3, Ideate, with your team

2. Workshop 2:
Sharing the outcomes of Stages 1 – 3 with all participants, receiving feedback and preparing to develop prototypes

Weeks 4-6: Implementing Stages 4 and 5, Prototype and Test, with your team and users 
Week 2: Implementing Stage 2, Define, with your team
Week 3: Implementing Stage 3, Ideate, with your team
3. Workshop 3:
Sharing the outcomes of Stages 4 – 5 with all participants, receiving feedback and preparing to implement the final solution
4. Implementing the final solution
5. Sharing the final outcomes of the solution implementation and certificate award ceremony
 
Key benefits after completion:
  • Apply Design Thinking to solve a real complex company problem.
  • Conduct user research, interviews, and observations to uncover deep, unmet human needs.
  • Reframe complex challenges into actionable, user-centric problem statements and “How Might We” questions.
  • Lead and participate in judgment-free brainstorming sessions to generate a high volume of diverse solutions.
  • Build tangible, low-resolution models or MVPs (Minimum Viable Products) to make abstract ideas testable.
  • Gather structured user feedback to refine, improve, or pivot solutions based on real-world reactions.
  • Demonstrate executive-level communication in international business settings. Implement the final, modified solution.
 
 

Master your English with Edifyworld

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